XVIII. REDRESSAL OF
COMPLAINTS
|
173
|
Member/ Members shall submit their complaint
application to any of the Office Bearers of the society, in writing, giving
thereby the details of the complaint.
|
|
174
|
After
receipt of such complaint application, the committee shall take decision
thereof, in the corning Managing Committee Meeting. Such decision shall be
communicated to the concerned member, within 15 days thereafter.
|
|
175
|
If the Member/ Members
are not satisfied by the decision of the committee, or does not receive any
communication from the committee within 15 days, then he/they may make
complaint to the Advisory Committee constituted by the General Body of the
society. The formation and powers of such committee shall be as decided by
the General Body. If the concerned member is not even satisfied with the
decision given by such Advisory Committee, then as per the nature of the
complaint, the complaint member may approach below mentioned authorised
officer.
|
|
(A)
|
REGISTRAR
|
|
Matters pertaining to following issues:-
|
||
(a)
|
Registration of society
or misrepresentation.
|
|
(b)
|
Non-issuance of the Share Certificates;
|
|
(c)
|
Refusal of membership;
|
|
(d)
|
Non registration of nomination by the
society.
|
|
(e)
|
Non occupancy charges;
|
|
(f)
|
Demand of excess premium for transfers;
|
|
(g)
|
Non supply of copies of the record and
documents.
|
|
(h)
|
Tampering, suppression and destruction
of the records of the society.
|
|
(i)
|
Non acceptance of the
cheques or any other correspondence by the committee.
|
|
(j)
|
Non maintenance or
incomplete maintenance of records and books of the society.
|
|
(k)
|
Non preparation of the
annual accounts/ reports, within the prescribed period;
|
|
(l)
|
Misappropriation/ Misapplication
of the funds of the society;
|
|
(m)
|
Defaulter/ Disqualified
member on the committee;
|
|
(n)
|
Investment of funds without prior
permission;
|
|
(o)
|
Reconciliation of accounts;
|
|
(p)
|
Audit,
|
|
(q)
|
Non conducting of
election before expiry of the term of committee.
|
|
(r)
|
Rejection of nomination;
|
|
(s)
|
Non calling of General Body Meeting within prescribed
period.
|
|
(t)
|
Non calling of Managing Committee Meeting as prescribed
in laws;
|
|
(u)
|
Resignation of the Committee.
|
|
(v)
|
Any other, like matters which falls within jurisdiction
of the Registrar
|
|
(B)
|
CO-OPERATIVE COURT
|
|
Dispute
between the members and/or the members of the society, which falls under
Section 91 of the MCS Act 1960 such as
|
||
Dispute
pertaining to:-
|
||
(a)
|
Resolutions of the Managing Committee
and General Body:
|
|
(b)
|
The elections of the Managing
Committee, except the rejection of nominations, as provided under Section
152-A of the MCS Act 1960.
|
|
(c)
|
Repairs, including major repairs,
internal repairs, leakages;
|
|
(d)
|
Parking;
|
|
(e)
|
Allotment of flats.
|
|
(f)
|
Escalation
of construction cost;
|
|
(g)
|
Appointment
of Developer/ Contractor, Architect;
|
|
(h)
|
Unequal
water- supply:
|
|
(i)
|
Excess
recovery of dues from the members;
|
|
(j)
|
Any
other, like disputes which fall within the jurisdiction of the Cooperative
Court.
|
|
(C)
|
Civil
Court
|
|
Dispute
pertaining to:-
|
||
(a)
|
Non-compliance
of the terms and conditions of the agreement, by and between the
Builder/Developer;
|
|
(b)
|
Substandard
constructions;
|
|
(c)
|
Conveyance;
|
|
(d)
|
Escalation
of construction cost;
|
|
(e)
|
Any
other, like dispute which fall within jurisdiction of the Civil Court.
|
|
(D)
|
CORPORATION/LOCAL AUTHORITY
|
|
Matters
pertaining to:-
|
||
(a)
|
Unauthorised
constructions/additions/alterations made by the builder/member/occupant of
the flat;
|
|
(b)
|
Inadequate
water supply to the society;
|
|
(c)
|
Change
of use by the member/occupants.
|
|
(d)
|
Building's
structural problems.
|
|
(e)
|
Any
other, like matters which fall within jurisdiction of the Corporation / Local
Authority.
|
|
(E)
|
POLICE
|
|
Matters pertaining to:-
|
||
(a)
|
Nuisance carried by the
unauthorised use of the flats/shop/ parking space/ open space in the society,
by the members, builder, occupants or any other person.
|
|
(b)
|
Threatening/ Assault by or to
the members of the society.
|
|
(c)
|
Any other like matters which
fall within jurisdiction of the Police.
|
|
(F)
|
GENERAL BODY
|
|
Matters pertaining to:-
|
||
(a)
|
Non–maintenance of the property of the society by the managing
committee;
|
|
(b)
|
Non display of board of the name of the society;
|
|
(c)
|
Levy of excess
fine, by the Managing Committee for act of the member which is in violation
of the bye-laws;
|
|
(d)
|
Not allowing the authenticated
use of the available open spaces of the society, by the managing committee;
|
|
(e)
|
Not insuring the
property of the society, by the Managing Committee;
|
|
(f)
|
Appointment of
Architect;
|
|
(g)
|
All other, like matters
which fall within jurisdiction of the general body.
|
|
(G)
|
FEDERATION
|
|
Matters pertaining to:-
|
||
(a)
|
Non allowing of the
entry of the Secretary of the society, by the member.
|
|
(b)
|
Non acceptance of any
communication by the member/ managing, committee.
|
|
(c)
|
Convening Special
General Meeting provided under the bye-law No.97 and Managing committee meeting
provided under bye-law No. 133.
|
|
(d)
|
All other like
matters.
|
|
XIX. Regarding redevelopment of the buildings of the Co-operative Housing
Societies:-
|
||
176
|
As regards vacant spaces of
the ownership of the Co-operative Housing Societies as well as re-development
of the buildings, the Government of Maharashtra has issued Government
Resolution No. CHS 2007/ M. No. 554/14- 5, dated 3rd Jan. 2009 under Section
79 (A) of the Maharashtra Co-operative Societies Act, 1960. The redevelopment
of the vacant space/buildings shall be made as per the provisions of the said
Resolution.
|